Texting prospective travelers who have enquired about your hotel enables you to increase traffic to your hotel and book more guests. Additionally, messaging confirmed travelers their reservation updates allows you to provide a seamless travel experience.
78% of people in the US admit that text messages are the fastest way to reach them for important updates
70% of travellers use smartphones for their travel research and bookings
98% of all text messages are open and read
Efficient use of technology by hotels influences booking decisions of 70% of travelers
Text messages to get booking assistance or booking confirmations is the most opted option for travelers across the globe. Streamline your booking workflow by providing ready support and prompt updates to clients.
Using text messages to help travelers with their hotel bookings is the fastest and easiest way to reach them.
Provide them with booking confirmation and information via SMSs. Send them multimedia messages using MMS Messaging.
Market your hotel or resort to prospective travelers to increase traffic.
Send real time updates and reminders to booked travelers about their upcoming travel.
Automate your messages and notifications for efficient and smooth operations.
Be available to provide support to travellers whenever they need it.
Send booking confirmation notifications to travelers using text messages
Be accessible to clients for their inquiries.
When messaging prospective clients or old ones about hotel booking updates it is important to be informatives and concise. But to stand out from the crowd, you have to be creative. Find the perfect balance between being formal and being personal when providing booking assistance to maintain a rapport with your guests.
If you’re giving them their booking confirmation, updating them about their upcoming reservation or assisting them with the same, it is best to be amicable and always precise with your information.
To make the best of the the Texting Base SMS marketing tool you first have to follow these simple steps to get started
Sign up for Texting Base for free for 14 days. After that, you can choose the plan that best fits your needs.
Don’t lose the progress you have already made. Texting Base makes it simple to upload your existing contact list so you can keep building your text marketing strategy without having to start from scratch.
Save time in the future by spending some time working on your delivery notifications text templates now. You can always customize any text you send, but having templates for common interactions saves you hours of work every week.
Your campaign keyword is the phrase or single word that your prospects can use to opt into your contact list via text message. For your delivery service, this word could be the name of your business or even something catchy, such as “BOOKING CONFIRMATION.”
Once you have chosen your campaign keyword, it’s time to let prospects know they can opt into your SMS contact list and get new listings and other helpful information. You can get the word out by sending out a mass email, adding the campaign keyword to your website, posting the keyword on your social media platforms and simply telling everyone you meet.
As your customer base grows, you need to make sure you can make them all know that you are always there to assist them. Texting Base makes that part easy. Automate replies and texts about package information and more with our texting platform.
To provide clients with a seamless experience through text messages, you have to follow specific rules and guidelines to stay compliant to the laws of SMS marketing and never get flagged.
Your business should always follow a standardized way of communication. Learn more about SMS marketing to create text message campaigns for all your delivery customers.
Stay informative yet to the point messages when messaging your customers
Do not flood the client’s inbox with unnecessary texts
Let travelers know that their information is safe with you at all times